사과 대응하기..재발 막기 위한 더 구체적인 안 요구_'무릎꿇으면 완전히 엎드리라고 제안' image

변화에 호흡 맞추기..'빠르게 맑아지는 세상 흐름 타고 적응해야 살아남아' image

'학습 효과' 깨우치기..'과거 잘못된 사례 되풀이하지 않는 것' image

입구전략 쓰기..원인 집어넣어 특정 결과 ‘톡’ 튀어나오도록 image

물밑 활용하기..막후․비공개 형식이 때로는 유용_로-키 전략도 image

소나기 피하기..'서슬 퍼럴 땐 몸 사리고 바람 불 땐 엎드리기도' image

문장 끊어주기..'~하되, ~만큼' 애용_ '전제․반대어 부드럽게 연결' image

두 마리 토끼 잡기..곳에 따라 상황이 요구하는 언행_'목적 달성․실익 충족' image

아이러니 염두에 두기..정반대 상황 언제든지 펼쳐져_'손바닥 뒤집듯 다반사' image

스펙(외양)에 헷갈리지 않기..속빈강정․외화내빈 가려내야_'조직 생사 갈라' image

육면체로 분석하기..360도 모든 방향에서 곰곰이 따지면 ‘강자’ _ ‘흐름은 읽어 내야’ image

'윈-윈' 통해 상생 도모하기..'공존공생' 전략_'구동존이' 정책도 유효(10월6일 월요일)  image

묘약 처방하기+동기 부여하기..'묘책 찾으면 생각도 못한 방법이 톡 튀어나와'_'동기 주면 열성적 행동'(10월2일 목요일) image

세게 나가기..호락호락하지 않다는 인상 심어줘 깔보지 못하도록_'강 대 강' 대치도 image

번개 대응하기..'1분1초가 수만명 살려'_스피드가 기업․개인 생존 좌우 image

'부메랑' 간파하기..역효과 알고 피해 모면해야_'역지사지할 때도' image

이중신호 보내기..한 사람에 상반된 두 가지 말_'엇갈린 가치 동시 충족' image

'문제가 됐기에 문제'로 보기..논란 발생 자체가 문제_'잡음은 안 새도록' image

오리발 내밀기..급한 불 끄는 전술_'미리 오리발 3~4개 준비하고 밀어붙이기도' image

철판깔기..자잘한 비난 무릅쓰기_각박 세태 반영 image