자잘한 것 신경끄기..대세 지장없는 건 버려야 _ ‘조그만 권력 놔야 큰 걸 가지기도’ image

궤변 간파하기..동문서답하고 두루뭉수리 일처리_'호의 베풀고 털어가기도' image

부족한 사람 선택하기..리더․주인공 돋보일 수 있는 방법 _ ‘병풍 세워’ image

달콤의 역설 간파하기..뒷면은 썩고 부패_'로또'는 극히 어려워 image

'벼랑 끝 전술' 펴기..절벽 앞에서 간 큰 사람이 이기는 '치킨 게임' image

정치적 행보하기..특정 목적에 모든 것 종속_과도하면 '정략적' image

더 심하게 말하기..상황 강조 어법_'조크로도 활용' image

'표면과 이면' 보기..표면적인 움직임과 이면적인 목적은 다를 수도 image

유연하게 대응하기..상황 변화에 맞춰 탄력적 입장 조정_'강하면 부러져' image

존재감 드러내기..일부러 일 만든 뒤 개입해 해결_'영업현장 빈번' image

메시지 캐치하기..언행이 던지는 신호 잡아내야 _ ‘낚아채는 것이 승리 원동력’ image

낭만적 생각 안 빠지기..곤궁할 땐 근거 없는 낙관_‘오판은 치명적’ image

특혜 주기..'대상자와 안 친하다고 하기'_사전 정지작업 image

일희일비 안 하기..새옹지마․롤러코스터 많아_‘하루에도 몇 번씩 천당․지옥 오가기도’ image

기선 잡기..주도권 확보.실리 도모 위해_'위기조성 후 풀어주기도' image

'시행착오' 명암 판별하기..'맞는 것 같지만 해보니 아냐' image

'윈-윈' 하기..'구동존이'도 추구_상생에다 시너지 효과도 창출 image

급한 불 끄기..'봉합책'은 효과 내거나 사태 악화시키거나 image

진정성 일관하기..'진실․진솔 자세 강력한 무기'_허심탄회한 대화가 성과 내기도 image

발표사업 새겨듣기..'실행률 따져보고 허와 실 꿰뚫어야'_피해 예방책 image